Everything 4-in-1 Photon LTE , Connection Issue? User Guides "coming soon"?

njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
edited October 2016 in Devices #1

4-in-1 Photon LTE





If your having connection issues, Please go online and make sure you have more than 100mbs left on the account. Freedompop/Sprint likes to suspend the data when it gets close to the 100mbs data cap, because of Sprint's 3 hour delay. Please verify you have more than 100mbs. If you do, please try the next step.

Try to update the Profile and PRL. PRL is to help get a stronger 3g signal and the Profile update will help you connect to a local Sprint tower more efficiently. Freedompop uses Sprint for all of its 4G and 3G Data needs

Here is how to update to the profile and PRL-

1) Connect to Photon LTE

2) Open a web browser window

3) Go to http://192.168.1.1

4) Once the hotspot home page loads, click on "Log In" at the top right corner of the page

5) Enter the Web Interface password (default: password)

6) Click on 'Settings' tab

7) On the left side menu, select "Mobile Network," then select "Advanced"

8) Tap the "Update Profile" button

9) Wait for the Hands Free Activation to complete (may take several minutes)

10) Reboot hotspot


Once updated, you should have connection again. This will get the 4G LTE Photon back on track to receive a signal, to broadcast Wi-Fi to the device you want to use.


Passwords, and How to change them-


Freedompop like to use ( freedompop ) as the password no caps and no numbers.

Here is a great way to change the Network name and SSID/Password for added security-

!!!Pending!!!

I am sure that changing the password would work like this>>

1) Connect to Photon LTE

2) Open a web browser window

3) Go to http://192.168.1.1

4) Once the hotspot home page loads, click on "Log In" at the top right corner of the page

5) Enter the Web Interface password (default: password)

6) Click on 'Settings' tab

You should see where to change the Network ID and Password/SSID.




Here is the User Guide-

!!!Pending!!!


I have put in a request for the User guide. Once I get the user guide, I can update and add to this Post. I just figured The Profile and PRL update along with the Master password might come in handy till than. I could not find the user guide anywhere. If you come across one, please DM me the link. Thanks!

Why does my Hotspot/Modem/USB show Data usage before any usage?-

The Data Usage Monitor/Calculator you see on your device is not synced with the Data you have on your account. This is just a program placed on the device to help you monitor the Data you use. If you receive your device and it shows any usage, this will not reflect on your account. Normally you will find a way to reset this Monitor/Calculator, in your User guide or the Instruction Manual. Typically if you want this to show the data you have on your account, you would reset this on Day 1 of your Plan, before any usage. You will also find that this Monitor/Calculator is not 100% Accurate. But it will give you a rough idea of the Data you use on the device, and becomes very handy once you learn how to use.


Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

Post edited by njfulwider5 on

Comments

  • Doug  Webber Doug Webber Posts: 2FreedomPop Newbie
    User Guide for the Photon LTE is available for download in the 192.168.1.1 web interface under the About tab there is a Download button
  • Doug  Webber Doug Webber Posts: 2FreedomPop Newbie
    Correction to my previous comment, the Download button for the Photon LTE is under the Support tab, not the About tab.
  • ZaZauggZaZaugg Posts: 4FreedomPop Newbie
    What should I do if I can't use the hotspot and my account is doing this...
  • ZaZauggZaZaugg Posts: 4FreedomPop Newbie
    I can't use my Hotspot. When my I connect to it it tells me I need to address something with my account. And my account has a message saying I'm out of data but shows I've used 0%. Someone help!
  • ZaZauggZaZaugg Posts: 4FreedomPop Newbie
    I can't use my hotspot. When I connect to it, it tells me I need to address something with my account. My account has a message saying I'm out of data but shows I've used 0%. Please Help!!! I have attached an image of it.
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