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Double billed for $7.99

DEBORAH HOHMEIERDEBORAH HOHMEIER Posts: 1FreedomPop Newbie
In my recent billing cycle (Mar 6), I was billed twice for $7.99. Can you please credit or reverse one of the charges?
Also, my rollover data disappeared - should be over 1GB, but is now back to 500MB. Can you please restore that as well?
Thank you.

Answers

  • [Deleted User][Deleted User] Posts: 12
    Hello @DEBORAH HOHMEIER

    I took a look at your account and was able to see that you were refunded the double charge. I have also escalated your roll over issue to have the data restored :3
  • Richard HochstetlerRichard Hochstetler Posts: 1FreedomPop Newbie
    I too have the same issue, billed twice within a little over a week for $7.99 since I upgraded. Can you help?
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