Downgraded service by accident. Anyway to revert back?

Christopher LovejoyChristopher Lovejoy Posts: 2FreedomPop Newbie
I've contacted support directly but I haven't heard anything back yet, but I accidentally downgraded my service is there anyway to go back to the plan I paid for?

Comments

  • [Deleted User][Deleted User] Posts: 12
    Hello @Christopher Lovejoy

    We can add the plan again but please note you will get charged for the data plan. However, we will go ahead and refund the charge. Would you like us to add it back again?

  • Christopher LovejoyChristopher Lovejoy Posts: 2FreedomPop Newbie
    Yes please.
  • [Deleted User][Deleted User] Posts: 12
    @Christopher Lovejoy

    I sincerely apologize for the delay in response, I took a look at your account and was able to see that you are being assisted with this by another agent. If you still need further assistance please send me a private message and I would be more than happy to assist you!
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