**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY
Upgrading phone trouble
Im trying to upgrade my phone with freedompop. I have a sprint htc one m8 with a new nano sim card and clean Esn. I called freedompop after trying online activation. Was told to call Sprint to release the Esn. Called Sprint and they stated it was clean.