**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

My BYOD phone can not recieve phone calls

wayvoicewayvoice Posts: 5FreedomPop Newbie
I just active an old sprint LG phone. I can not receive phone calls.


  • wayvoicewayvoice Posts: 5FreedomPop Newbie
    I am using LG Optimus. I can not install the freedompop message app. it says the app is not compatible with my device. what should I do? also, how to swap a new phone to my account?
  • JJFreedomJJFreedom Posts: 419FreedomPop Newbie, FreedomPop Expert, FP Flyer, SD Flyers ✭✭✭
    @wayvoice - Your device needs to have at least Android 4.0 on it. Please make sure your device is on a compatible operating system, and this is the app you are attempting to install: https://play.google.com/store/apps/details?id=com.freedompop.phone

    Hope this helps!
    I usually respond within 24 hours. If you need help, feel free to ask.

    Also, to tag me directly, write @JJFreedom. - this way I will know when you are talking to me.
  • wayvoicewayvoice Posts: 5FreedomPop Newbie
    the phone is on android 2.2. I have to swap with a new phone now. How to proceed? thanks
  • JJFreedomJJFreedom Posts: 419FreedomPop Newbie, FreedomPop Expert, FP Flyer, SD Flyers ✭✭✭
    edited March 2016 #5
    @wayvoice - I do not have abilities to perform a phone swap. You will need to contact FreedomPop directly to do so.
    I usually respond within 24 hours. If you need help, feel free to ask.

    Also, to tag me directly, write @JJFreedom. - this way I will know when you are talking to me.
  • djinksdjinks Posts: 1,270FreedomPop Newbie, FreedomPop Expert ✭✭✭✭
    Maybe just install one of the old FP apps that works on Android Gingerbread.
    To update or install an old FreedomPop Messaging apk, please use this link:
    For voice calls, scroll down to the old apks and click "show more".
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭

    Complete instruction!

    The Highest Version you can install on Gingerbread is version Please open this link with your phone(make sure your connect to wifi)>>


    Enter the address above in the Chrome browser on the phone, or open this question on your phone and click the link above. Just make sure you do this on your phone, Than download. Make sure you have a SD card installed also, or it might error. After the file downloads, Use "Android Package installer" to install and you should be fine.

    Once it is downloaded or updated. Open the app and place one call using the dial pad, top right corner of the app. This will initialize the phone for first use. You might even see the app syncing. It will sync in the notification area saying, "locating User For Device", till you see your phone number"Freedompop Setup Complete". The screen might even turn blue for an instant with a Freedompop Logo. This is normal. It is just the app initializing. After you initialize, and the phone syncs, you can use the phone's native dialer for Phone calls. To make a text or receive text, you will use the Freedompop Messaging app. The app will ask you if you want to make Freedompop the default. Make sure to press yes.

    Freedompop use the Freedompop Messaging app to integrate the Phone's native dialer to place calls and receive calls. It is also used to create Text instead of using the Phones native messaging app. The only way to make phone call on a BYOD phone (Bring You Own Device) & Freedompop Branded Phones, the app has to be installed.

    Hope this helps!

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • wayvoicewayvoice Posts: 5FreedomPop Newbie
    thank you
  • wayvoicewayvoice Posts: 5FreedomPop Newbie
    Hi NJ, it shows incorrect app after I installed the apk. I have an out of contract sprint phone and I will swap with the lg phone. Please advise how to proceed. thanks a lot!
  • CushieCushie Posts: 15FreedomPop Newbie
    Hi NJ, I downloaded http://tinyurl.com/fpopapk and installed on Android 2.3.7 which is the latest version I can get out of Sony (Xperia_u) The installing process goes ok,
    When I try to open the app I get a warning notice "Incorrect App" which allows me to send an emergency text to 911 which I dare not do.
    Can you pleas advise if I can get around the system this system to accept an app to allow me to activate my phone.
  • CushieCushie Posts: 15FreedomPop Newbie
    edited May 2016 #11
    Edit as above
    Post edited by Cushie on
Sign In or Register to comment.