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Samsung S3 no service

64user64user Posts: 128FreedomPop Newbie
Hello

I have a Samsung S3 that recently stopped working over 3G and 4G. It still works just fine over Wi-Fi and I am able to Sync Account Data and that works successfully.

However, it will not do anything when connected to 3G or 4G networks. I have updated the PRL and Profile when connected to WiFi and that does not help.

Whenever I open a web browser when it is connected to a 3G or 4G network, the browser gets redirected to https://setup3g.freedompop.com/faq_answer.htm?categoryId=22019471&categoryTitle=Devices: FreedomPop Overdrive Pro&articleId=23689026 . But of course it doesn't load because there is no connectivity.

Since it is a Samsung S3, it is obviously not an Overdrive Pro. Is it somehow misconfigured?

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @64user
    Take a peek at your account online. The page you are getting, can sometimes happen when you run out of Data. Make sure you have more than 100mbs of Data and plenty of talk and Text. Than try a ##SCRTN# to update network settings. Dial ##SCRTN# on the Green Icon native dialer and after the phone restarts, will go into a handsfree activation. I like to do mine outdoor. This ensures I have optimal Signals for the local sprint tower. If this fails or if it is successful and you get the same error when you surf. Contact Customer support and ask for an account refresh. Numbers in my signature.

    PS-Check out this post I created for the S3, might come in handy in he future>>

    https://forums.freedompop.com/discussion/14299/everything-samsung-galaxy-s3-connection-issue-user-guides-how-to-tutorials#latest

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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