**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Missing SIM card and network error

KwfuhKwfuh Posts: 4FreedomPop Newbie
Received phone last week without a SIM card. I contacted tech services, and they said that's fine and phone will work within 24 hours. After 24 hours and till this day, still shows network error and unable to even update PRL. Please help !


  • Jorge Jorge Posts: 3,376 admin
    Hello @Kwfuh sorry to hear about this, please feel free to send me a PM containing the account email associated with your LG Optimus F3.
  • sdans563sdans563 Posts: 4FreedomPop Newbie
    I bought a refurbished device from Best Buy and it came without a sim card. I had a spare sprint sim card that I used to use on freedompop with a Nexus 6 until I sold it that I tried to put into it but that did not help.

    The device is a Kyocera Hydro.

    How can I get this device working on LTE

    Thank you
Sign In or Register to comment.