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I can only receive calls not call out

I just got my freedom pop phone I tried restarting I can only receive phone calls but cannot call out it says it's calling but then it hangs up right away I can receive and send text messages just not MMS text messages is there something I could do to fix it or does my account need refreshed already

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @doggroomer11

    The category you are in has two of the 3G only phones. To get the Freedompop app to work correctly you have to download and run a APK on your phone. The Play store will tell you that the app is incompatible for an update.

    The Highest Version you can install on Gingerbread is version 16.02.294.0714. Please open this link with your phone(make sure your connect to wifi)>>

    http://tinyurl.com/fpopapk

    Enter the address above in the Chrome browser on the phone, or open this question on your phone and click the link above. Just make sure you do this on your phone, Than download. Make sure you have a SD card installed also, or it might error. After the file downloads, Use "Android Package installer" to install and you should be fine.

    Once it is downloaded or updated. Open the app and place one call using the dial pad, top right corner of the app. This will initialize the phone for first use. You might even see the app syncing. It will sync in the notification area saying, "locating User For Device", till you see your phone number"Freedompop Setup Complete". The screen might even turn blue for an instant with a Freedompop Logo. This is normal. It is just the app initializing. After you initialize, and the phone syncs, you can use the phone's native dialer for Phone calls. To make a text or receive text, you will use the Freedompop Messaging app. The app will ask you if you want to make Freedompop the default. Make sure to press yes.

    Freedompop use the Freedompop Messaging app to integrate the Phone's native dialer to place calls and receive calls. It is also used to create Text instead of using the Phones native messaging app. The only way to make phone call on a BYOD phone (Bring You Own Device) & Freedompop Branded Phones, the app has to be installed.

    Than Check out this post I created for the HTC Evo 3g>>

    https://forums.freedompop.com/discussion/14395/everything-htc-evo-3g-cdma-only-connection-issue-user-guides-how-to-tutorials#latest

    or the HTC Design>>

    https://forums.freedompop.com/discussion/14584/everything-htc-evo-design-3g-cdma-only-connection-issue-user-guides-how-to-tutorials#latest

    If you have a different phone, that the above instructions are not for you. Just got to the Play Store and update the Freedompop Messaging app. Than find your phone on this post>>

    https://forums.freedompop.com/discussion/14633/everything-freedompop-phones-click-on-your-phone-connection-issue-user-guides-how-to-tutorials#latest

    Make sure to do the profile and PRL update as soon as you are able.

    Hope this helps.
    NJ

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • ming trinhming trinh Posts: 3FreedomPop Newbie
    MMS Message not available on this network! No international calls/text either very annoying! should have done more research on this organisation before i signed up, such a waste of time and money.
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