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Can FP technical support use a Safer remote access tool to help customer take control over Phone

UdayaShankar UdayaShankar Posts: 10FreedomPop Newbie
Can FP technical support use a Safer remote access tool to help customer take control over Phone and guide or walk through : how to seup the phone or troubleshoot.
Most of the people need to configure Google Playstore, setup FP app and other FP setups.

we need to create a secure tool only for FP agents to login to cx's phone with their permission and assist customer.




http://howtogeek.com/howto/42491/how-to-remote-view-and-control-your-android-phone/
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