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how do i take off the freedompop premium plus service

kyron Bridgeskyron Bridges Posts: 5FreedomPop Newbie
can someone help me take the freedompop premium plus service off of my account because i do not want to be charged for it once my first month of service is over and i cant find a way to turn it off on the website.

Answers

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @kyron Bridges

    I wrote this in a post that has how to downgrade to 100% Free. This is the Service Plan part of that post. Please log onto your account online and click this link>>

    https://www.freedompop.com/acct_services.htm

    This will have the service plans, which sometimes get missed when anybody downgrades to Free. The Top boxes will be the service plans you are subscribed to. Start with the top box and work your way down (depending on how many service plans you have). Over to the right of each service plan is the words with an arrow "View Details->". Click view details and it takes you to a new page. On this page, under the box with the Service plan details are the words "To deactivate this service, click here". Click the link A pop up will show, click>> (Click here to confirm cancellation of your service). You will get another confirmation after it is complete.

    This is something Customer Support gave to the Experts yesterday to help other members downgrade service plans. Great little tutorial.

    Downgrade Service Plans;

    https://support.freedompop.com/app/answers/detail/a_id/2664

    Scroll down to "Removing an Add-on Service Online” This only shows how to downgrade Service Plans.

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • padermspaderms Posts: 1FreedomPop Newbie
    thank you. that is very small to be seen.
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