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Received a device notification email about carrier reset
We hope you're enjoying your FreedomPop service! Our carrier partner has informed us that some customers of ours may have been effected by a frequency change they made on their network. To ensure your device is properly activated and working smoothly, please perform a carrier reset per the link below.It was from [email protected], so I thought it was ok.
CLICK HERE for instructions for your specific device.
The link in the email lead to https://support.freedompop.com/app/answers/detail/a_id/2062 , which has instructions on how to do a carrier reset for your phone. I noticed I did not have a 3g data connection anymore, and I already had my phone's MSL code so I did the reset. Upon reboot, the phone could still not connect to 3g but completed the carrier reset somehow. I then noticed the phone was assigned a real, local phone number instead of a 577/533 or somesuch data number, and was actually able to dial out and receive calls on this number.
This is weird. It can make and receive calls without freedompop's app, but there's no data service at all now. Only my evo 4g is having this issue.