**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

hotspot discrepency

Robert FeuersteinRobert Feuerstein Posts: 2FreedomPop Newbie
I just started service and recieved my hotspot 3 days ago. My online account says I have 22 days left of service but the hotspot device says 10 days left which would be end of the month. Which one should I believe?


  • limeylimey Posts: 674FreedomPop Newbie ✭✭✭
    @Robert Feuerstein - Normally, go by the online account (since that's what the billing will be based on).

    You don't say which model of hotspot you have, but chances are there's a setting somewhere in it's menus to set the monthly cycle start date.
Sign In or Register to comment.