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Unable to make calls, account could not be validated?

Stephen ChiouStephen Chiou Posts: 7FreedomPop Newbie
For at least the past month, possibly 2 months, I've been unable to make any phone calls from my freedompop phone. Its a BYOD iPhone 5. I don't remember exactly when the problem started, but every time i try to make a call, it keeps telling me that my account could not be validated. It doesn't matter if I'm using the app or the premium voice service. I've been paying for the premium voice service for awhile now too and it still doesn't work either.


  • grayson fordgrayson ford Posts: 21FreedomPop Newbie
    Did you run out of data?
  • Susan ElamSusan Elam Posts: 1FreedomPop Newbie
    why wont my phone work anymore?
  • Stephen ChiouStephen Chiou Posts: 7FreedomPop Newbie

    Did you run out of data?

    No, I've barely used the data.
  • jrkao77freejrkao77free Posts: 2FreedomPop Newbie
    I've been having the same problem and they said it's my phone after spending 3 hours on the phone with them. Now they won't refund the activation fee.
  • jimvandammejimvandamme Posts: 11FreedomPop Newbie
    Did you get a "email already in use" error when you try to activate?
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