**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Cancel FreedomPop Premier

Alex GorbatchevAlex Gorbatchev Posts: 1FreedomPop Newbie
It looks like I was charged twice for something I never ordered called "FreedomPop Premier". I can't find a way to cancel it and second charge was placed on my card after I explicitly complained to customer service. I would like this service to be canceled and my money refunded, otherwise I will simply take the credit card route with a fraudulent transaction. I never authorized these charges.

Comments

  • [Deleted User][Deleted User] Posts: 12
    Hello,

    We sincerely apologize for this inconvenience, I have cancelled the Premier service so you should no longer get charged for this. I also refunded you the latest charge, please allow 3-4 business days for the refund to appear on your end.
Sign In or Register to comment.