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Cannot downgrade account due to billing error

dung trandung tran Posts: 1FreedomPop Newbie
I would like to downgrade my account to the free plan due to the fact that my samsung victory has unfortunately died and will be using a different phone instead, but it won't let me downgrade to the free plan due to a "billing error"

Comments

  • Jonathan J.Jonathan J. Posts: 465 admin
    dung tran said:

    I would like to downgrade my account to the free plan due to the fact that my samsung victory has unfortunately died and will be using a different phone instead, but it won't let me downgrade to the free plan due to a "billing error"

    Hello Dung Tran,

    We will PM you to further assist you with your difficulties.
    Thank you :)
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