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no service on iphone 4s

zskzsk FreedomPop Newbie Posts: 6
Hi,
After swapping my phone, the old phone iphone 4s stopped working with the new account, it shows "no services". I tried couple of things, reset network settings, # # 25327 #, non of these worked.
Can you please help?
Thank,
zsolt

Comments

  • Ali Ali FreedomPop Master, Test Role, iOS Master Posts: 6,732 ✭✭✭✭✭
    @zsk Hi! We apologize for the issues with getting your iPhone 4s working.

    Please do the following steps and let me know if it gets you up and running!

    1. Please open Settings, then scroll down to General, and then Reset. Reset your network settings again.

    2. Connect to a Wi-Fi network, then open the green phone dialer and dial ##UPDATE# (this is different than the reset you did)

    This should get you connected to the internet again, please let me know if this did not work for you and we can go from there!
  • zskzsk FreedomPop Newbie Posts: 6
    Hi,
    I followed your instruction with ##873283#, but still not working. I tried every code on sprint, changed the antenna, reset, restore. I hoped you can see about this phone on your side.
    Thanks,
    zsolt
  • zskzsk FreedomPop Newbie Posts: 6
    Hi,
    Thanks for the answer. I tried ##873283#, and it did not work. I tried all the codes, erased the phone, restored, restarted, changed the antenna ... still nothing. I hoped that you see more about the phone on your side.
    Thanks,
    zsolt
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