Turn off data when cap is reached?

Marc WildsMarc Wilds Posts: 1FreedomPop Newbie
I bought my grandmother a freedom pop phone because she refuses to pay for a cell phone when she has a house phone. The only qualm I have is the overage charges when the 500mb cap is reached. Is there a way to turn off data when it meets that threshold instead of charging overages? Or is there a way too keep the service on while removing my cased from the account?


  • JJFreedomJJFreedom Posts: 422FreedomPop Newbie, FreedomPop Expert, FP Flyer, SD Flyers ✭✭✭
    edited August 2016 #2
    @Marc Wilds
    There is a one-time fee of $5 to enable this service. Doing so you have to disable Top-Up, and it stops your account from going over the data limit.
    To enable this, do the following steps...
    1. go to Freedompop.com
    2. Log in to your account
    3. In Billing, and click on Billing Settings
    4. On Automatic TopUp click Edit
    5. Uncheck the box for TopUp
    Post edited by JJFreedom on
    I usually respond within 24 hours. If you need help, feel free to ask.

    Also, to tag me directly, write @JJFreedom. - this way I will know when you are talking to me.
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