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Phone can't receive texts or send calls

Nusrat SabinaNusrat Sabina Posts: 1FreedomPop Newbie
in Mobile Phone Service #1
My brother and I both have freedompop but for some reason his data works while mine doesn't. I urgently need to receive a text, so i would appreciate some assistance on this issue quick.

Thanks!

Comments

  • Brian BartonBrian Barton Posts: 180FreedomPop Newbie ✭
    #2
    what phone are you using? are your mobile data settings configured with the apn selected?

    does your phone say it's Simcard is not detected? (if the Simcard isn't detected then the sim slot may of failed) with a failed sim slot you can still get a connection by setting mobile setting to CDMA only/3g with no lte.
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