Cancel FreedomPop Premier - I Never Signed Up For It

Dawn CastilloDawn Castillo Posts: 2FreedomPop Newbie
edited July 2016 in Downgrade Account #1
I was charged $9.99 for the FreedomPop Premier service, a service that I did not sign up for. On June 8th I contacted customer service thru FreedomPop's contact system requesting that the service be cancelled and I issued a refund since I did not sign up for the service. I have still not received any response. How to I cancel the service and receive a refund?
Post edited by Dawn Castillo on

Comments

  • Dawn CastilloDawn Castillo Posts: 2FreedomPop Newbie
    I would really appreciate a response from customer service.
  • Florencia SalinasFlorencia Salinas Posts: 309FreedomPop Newbie admin

    I was charged $9.99 for the FreedomPop Premier service, a service that I did not sign up for. On June 8th I contacted customer service thru FreedomPop's contact system requesting that the service be cancelled and I issued a refund since I did not sign up for the service. I have still not received any response. How to I cancel the service and receive a refund?

    Sorry about the delay, a forum admin will send you a PM shortly to further assist you :)
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