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Can't download the messaging app

RoytatoRoytato Posts: 78FreedomPop Newbie
edited July 2016 in Global SIM Card #1
I just received my global messaging SIM, I thought it was supposed to come in different sizes for paying a little extra but I only got one size. Also, the app can't be download on my phone, it says "Your device isn't compatible with this version" I can install other software like FreedomPhone, but not the messaging app.

How can I get this to work?
are the other sizes on the way also?

what am I doing wrong?
Thanks!

P.S Please refund my $5 for automatic top off. I didn't disable it on purpose and didn't know you charge $5 now. There used to be no charge. I am surprised by this! You can turn it back on if you like but I want the $5 back.
Post edited by Roytato on

Best Answer

Answers

  • abcabc Posts: 189FreedomPop Newbie
    really? which size of sim card you receiced?
  • Florencia SalinasFlorencia Salinas Posts: 309FreedomPop Newbie admin
    @Roytato Hey there! I apologize for the delay in response, a forum admin will send you a PM shortly and further assist you :)
  • JJFreedomJJFreedom Posts: 419FreedomPop Newbie, FreedomPop Expert, FP Flyer, SD Flyers ✭✭✭
    @Roytato Does your SIM not work with FreedomPop Messaging? Yuo shouldn't have to use the FreedomPop Free Calling and Texting app
    I usually respond within 24 hours. If you need help, feel free to ask.

    Also, to tag me directly, write @JJFreedom. - this way I will know when you are talking to me.
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