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Everything SuperNova 655, Connection Issue? Passwords Issues? User Guide?

njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
edited October 2016 in Devices #1

SuperNova 655





Connect the 655 to a Device/Computer/Laptop-

1. Make sure the wireless device has no Ethernet cable connect if you use home internet.

2. Find and click on the wireless settings on the PC/Laptop

Note: Normally bottom right side of screen.

3. Find the SSID Broadcasted under "Freedompop_777", numbers on your device maybe be different.

4. It will ask you for a password. Use ( freedompop ) all lowercase, no numbers.

Note: You can still connect to the 655 even if there is no Cellular Data getting to the device. This is called a network connection.


If your having connection issues, Please go online and make sure you have more than 100mbs left on the account. Freedompop/Sprint likes to suspend the data when it gets close to the 100mbs data cap, because of Sprint's 3 hour delay. Please verify you have more than 100mbs. If you do, please try the next step.

Try to update the Profile and PRL. PRL is to help get a stronger 3g signal and the Profile update will help you connect to a local Sprint tower more efficiently. Freedompop uses Sprint for all of its 4G and 3G Data needs


Here is how to update to the profile and PRL-

Note: Make sure you are connect to the Hotspot Wirelessly. Make sure when you connect to the Hotspot Wirelessly, that the Hotspot is the only internet connection. If you have any Ethernet plugged into your home network, on the PC or Laptop, please unplug.

On Your Computer(update Profile and PRL)-

1. On a computer that is connected to the Mobile Hotspot network, open the web browser and enter http://192.168.1.1/index.asp in the address bar. Press Enter.

2. Enter the administrator password and click Sign In.

Note: The default password is ( admin ). If that password don't work try ( 123456 ) or ( password ).

3. Click the UPDATE Tab

4. Click "Update Profile" and when that completes, click "Update PRL"

Note: It may be necessary to reconnect the computer to the mobile Wi-Fi network.



SSID & Password, and How to change them -

1. On a computer that is connected to the Mobile Hotspot network, open the web browser and enter http://192.168.1.1/index.asp in the address bar. Press Enter.

2. Enter the administrator password and click Sign In.

Note: The default password is ( admin ). If that password don't work try ( 123456 ) or ( password ).

3. Click the WIFI Tab

4. Scroll down to WiFi Security and change password and SSID accordingly.

5. Press Apply when complete.

Note: It may be necessary to reconnect the computer to the mobile Wi-Fi network.



Change the administrative password for even more added security here-

2. Enter the administrator password and click Sign In.

Note: The default password is ( admin ). If that password don't work try ( 123456 ) or ( password ).

3. Click the ADVANCE Tab

4. Enter New Password, than Verify and Enter password again.

5. Press Apply when complete.

Note: It may be necessary Re-Enter new Admin password after you click apply, to get back into Administrative Settings.


Lights on The SuperNova 655-

To make sure the 655 has a connection-

3 white lamps, signal is strong. 2 white lamps, signal strength is better. 1 white lamp signal is weak, and No white lamps, no signal or Network obscured.

To make sure the 655 is charged-

On the Battery Lamp, Green-Battery is enough (100%-60%), Yellow-Battery is low (60% to 30%), and Red-Needs to be charged (30% to 0%)



Here is the User Guide-

https://docs.google.com/viewerng/viewer?url=https://fccid.io/pdf.php?id=2704247

Note: Currently this is the best Guide I could find, Thank you @Brian Peat

Why does my Hotspot/Modem/USB show Data usage before any usage?-

The Data Usage Monitor/Calculator you see on your device is not synced with the Data you have on your account. This is just a program placed on the device to help you monitor the Data you use. If you receive your device and it shows any usage, this will not reflect on your account. Normally you will find a way to reset this Monitor/Calculator, in your User guide or the Instruction Manual. Typically if you want this to show the data you have on your account, you would reset this on Day 1 of your Plan, before any usage. You will also find that this Monitor/Calculator is not 100% Accurate. But it will give you a rough idea of the Data you use on the device, and becomes very handy once you learn how to use.

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Post edited by njfulwider5 on
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