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mifi 4082 not able to connect to internet

hongtesthongtest Posts: 1FreedomPop Newbie
My mifi 4082 can not connect internet, it is complaining

You do not have 3G enabled on your FreedomPop plan. Click here to see available plans with 3G enabled.
To contact Customer Support:
Email us via Contact Us, and you will get a response within 24 hrs, or
For immediate assistance, call (888) 673-8518.

I checked my online account, it does show 3g plan 500MB, email/call support, no reply.

Can anyone help?

MAC ID: 270113179511622446

Comments

  • Florencia SalinasFlorencia Salinas Posts: 309FreedomPop Newbie admin
    @hongtest Hey there! Upon further reviewing over your account, I do see that you do not have a 3G plan activated. You are currently subscribed to the free 500MB plan, which is 4G only.
    You will have to upgrade to the Pro 500MB (3G/4G) plan :+1:
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