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i am about to be charged £8.99

Martin ChrimesMartin Chrimes Posts: 1FreedomPop Newbie
Hi. I have ordered a sim card last month and we wanted to be on the free plan but I am about to be charged £8.99. I logged into my account and there is no where to downgrade to the basic plan. my number is 07413356642. Please can u get back asap.

Comments

  • Florencia SalinasFlorencia Salinas Posts: 309FreedomPop Newbie admin

    Hi. I have ordered a sim card last month and we wanted to be on the free plan but I am about to be charged £8.99. I logged into my account and there is no where to downgrade to the basic plan. my number is 07413356642. Please can u get back asap.


    Hey Martin! I sincerely apologize for the delay in response, I will send you a PM to your inbox and further assist you with this :)
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