**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Looping through Billing error on trying to downgrade my voice plan

nehdee_2000nehdee_2000 Posts: 1FreedomPop Newbie

Looping through Billing error on trying to downgrade my voice plan to free:
Number is 408 dot 675 dot 2644

Please assist asap.

Comments

  • JJFreedomJJFreedom Posts: 419FreedomPop Newbie, FreedomPop Expert, FP Flyer, SD Flyers ✭✭✭
    You still need a valid form of payment on your account in order to downgrade to the free plan. If this is not the case, and you already have all valid correct information, you will need to contact a forum admin, or support contact.
    I usually respond within 24 hours. If you need help, feel free to ask.

    Also, to tag me directly, write @JJFreedom. - this way I will know when you are talking to me.
Sign In or Register to comment.