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Phone won't ring unless screen is active

David GottliebDavid Gottlieb Posts: 1FreedomPop Newbie
When the iphone 5 is in standard resting mode (screen off but phone turned on), incoming calls will not ring through. This is terrible, as we all turn off our screens when the phone is in our pockets so we don't drain battery or make accidental calls. Notifications are all turned on for Freedompop in Settings. HELP!


  • mn432mn432 Posts: 1FreedomPop Newbie
    I have the same problem on iphone 6. Did someone get a solution? Please advise.
  • Anthony HeingartnerAnthony Heingartner Posts: 29FreedomPop Newbie
    Same here with iphone 6...support says it should work but does not after phone screen is off for 5 mins I get only the missed call notification :(
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