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Got an email saying I was downgraded.

KevinnnnKevinnnn FreedomPop Newbie Posts: 19
They didn't explain why.

Comments

  • Ali Ali FreedomPop Master, Test Role, iOS Master Posts: 6,735 ✭✭✭✭✭
    @Kevinnnn Did you recently remove Premier, change to the free plan, or remove any services?
  • KevinnnnKevinnnn FreedomPop Newbie Posts: 19
    No. I just received an email saying that I'm 100% free now. It used to be the free unlimited talk and text and 1GB of data.
  • KevinnnnKevinnnn FreedomPop Newbie Posts: 19
    edited August 2016 #4
    It's my dads phone so maybe he might have accidentally pressed something. Is it possible?
  • Ali Ali FreedomPop Master, Test Role, iOS Master Posts: 6,735 ✭✭✭✭✭
    @Kevinnnn Did you activate his phone onto this plan as part of the special BYOD promotion?
  • KevinnnnKevinnnn FreedomPop Newbie Posts: 19
    Yes I did.
  • ricebikericebike FreedomPop Newbie Posts: 31
    So nowvyou only get 200 voice min, 500 texts, 500 Mb data a month now? Guess too late to undo it
  • KevinnnnKevinnnn FreedomPop Newbie Posts: 19
    There's nothing I can do? Can't revert it back to what it was?
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