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Billing error when trying to downgrade my account

TorrinTorrin Posts: 2FreedomPop Newbie
I have a valid payment method but the it still tells me to check my payment method when trying to downgrade my plan. This happened last billing cycle as well and I was charged so there is not a problem with my payment method. How do I fix this problem before I am charged again?

Comments

  • 64user64user Posts: 79FreedomPop Newbie
    I have the same problem.

    I have checked and rechecked my billing information, which is identical to my other accounts which have no problems. But this one I get a Billing Error when I try to downgrade.
  • 64user64user Posts: 79FreedomPop Newbie
    No one can help us with this?
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    Torrin said:

    I have a valid payment method but the it still tells me to check my payment method when trying to downgrade my plan. This happened last billing cycle as well and I was charged so there is not a problem with my payment method. How do I fix this problem before I am charged again?

    @Torrin @64user
    Hope all is well,
    Sorry for the late response. I will be sending you a Private Message in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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