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iPhone 6s doesn't connect at 4G/LTE speeds

md_freedompopmd_freedompop Posts: 1FreedomPop Newbie
My iphone 6s connects only at 3G speeds, no 4G/LTE. I did all of the following:
1. Reboot the phone
2. Carrier reset using short codes ##UPDATE# (gives an error)
3. Network reset from the menu
None of this resolved the issue.
Could you please look into this.
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