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Cancel my Premium PLus

jawman78jawman78 Posts: 3FreedomPop Newbie
Hello,
I would like to know how to cancel my FreedomPop Premium Plus, I could not find it anywhere on the web. thank you very much.
regards,
jawman78

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @jawman78
    here is a post I have created to help-

    Please log onto your account online and click this link>>

    https://www.freedompop.com/acct_services.htm

    Or Open your FreedomPop account. On the Tabs at the top you will see “HOME--MY ACCOUNT--BILLING--EARN FREE--SHARE DATA--SUPPORT" Click "MY ACCOUNT", and you will see a drop down Menu. Click "SERVICES".

    This will have the service plans, which sometimes get missed when anybody downgrades to Free. The Top boxes will be the service plans you are subscribed to. Start with the top box and work your way down (depending on how many service plans you have). Over to the right of each service plan is the words with an arrow "View Details->". Click view details and it takes you to a new page. On this page, under the box with the Service plan details are the words "To deactivate this service, click here". Click the link A pop up will show, click>> (Click here to confirm cancellation of your service). You will get another confirmation after it is complete.

    This is something Customer Support gave to the Experts yesterday to help other members downgrade service plans. Great little tutorial.

    Downgrade Service Plans;

    https://support.freedompop.com/app/answers/detail/a_id/2664

    Scroll down to "Removing an Add-on Service Online” This only shows how to downgrade Service Plans.

    Please let me know if you have any issues downgrading this Service plan. I also have other instructions if you need them on downgrading the Plans and turning Auto Top-Up off.

    I also just created this post on the Forum to help members downgrade to the 100% Free Plan-

    https://t.co/I9bQGqKWl6

    NJ

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • jawman78jawman78 Posts: 3FreedomPop Newbie
    great!!! thanks for your help.
  • jawman78jawman78 Posts: 3FreedomPop Newbie
    to njfulwider5,
    thank you for your help.
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    No Problem!! :)

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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