FP Website says account in good standing. Phone says account suspended

beakybirdbeakybird Posts: 2FreedomPop Newbie
My credit card # was changed. I forgot to update my Freedompop account. Phone stopped working. When I updated my Freedompop account and added money, it still says account suspended when I try to make calls. It's been three days since I put $$ in my Freedompop account.

When I go to my web account, everything looks good. I sent a ticket several days ago, and I don't get any reply. This is my daughter's phone, and it's her first day of school!

Comments

  • beakybirdbeakybird Posts: 2FreedomPop Newbie
    I'm still waiting for help from Freedompop. I sent a ticket a week ago. I have a phone that says it's suspended. Meanwhile, I put $$ in my account, and I'm getting charged for a service I'm not receiving.
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