Random Suspension

PhoneFlipPhoneFlip Posts: 1FreedomPop Newbie
I was recently suspended from using data on my phone for some reason, I'm still 200mbs under my limit what is going on, someone please help
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  • AspergillusAspergillus Posts: 10FreedomPop Newbie
    Hello,
    My SIM card randomly stopped working without explanation. I used the SIM card yesterday and this morning, but when I try and use it, there is no LTE logo at the top to acquire data. I am still several hundred MB below my limit. Can you fix it urgently?
    Thanks
  • Hello,
    My SIM card randomly stopped working without explanation. I used the SIM card yesterday and this morning, but when I try and use it, there is no LTE logo at the top to acquire data. I am still several hundred MB below my limit. Can you fix it urgently?
    Thanks

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the ICCID number printed on the sim card so we can further assist you.
  • AspergillusAspergillus Posts: 10FreedomPop Newbie
    Last 4 digits: 8530. Let me know if you need any more information
  • Last 4 digits: 8530. Let me know if you need any more information

    Hi!

    This is a duplicate. The issue is already resolved, I just reply back to you which is why the best way to move forward is to close this conversation.

    Happy holidays!
This discussion has been closed.