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How do I downgrade account and prevent overage charges?

Amy SilvermanAmy Silverman Posts: 1FreedomPop Newbie
How do I downgrade account and prevent overage charges? My 9 year-old child is using this line and I want it to be limited and free without any overage charges. She can use wifi only when plan runs out each month.

Answers

  • RoytatoRoytato Posts: 78FreedomPop Newbie
    Ali post a how-to on this in the Latest updates and news section of the forum titled "How to easily downgrade back to the free plan!"
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @Amy Silverman

    Here is a Post I wrote on the FreedomPop Forum that has Great Step-by-Step instructions on downgrading your account to the Basic Free Plan, or 100% Free. This has how to downgrade regular Plans, and how to downgrade the VAS Service Plans (Value Added Service, that get missed on occasion). It also has how to turn Auto top up off-

    https://t.co/I9bQGqKWl6

    The Free Plan is the default plan when downgrading your account. There is no other way to pick this plan. Once downgraded, you will be on the Free Plan.

    Let me know if you have any issues or Billing errors.

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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