How to disable the screen during the call?

G TG T Posts: 9FreedomPop Newbie
While holding the phone and making phone calls, I noticed the screen was not off. My phone's proximity sensor works fine. The Android native dialer works fine. But the Freedompop dialer will leave the title bar on. And the touch screen is not disabled either. My ear opens many many windows from the top pull down menu.

Is there any way to solve this issue?

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Answers

  • Mary R  Keith Mary R Keith Posts: 8FreedomPop Newbie
    I have the exact same issue unless I force premium voice by turning off data and WiFi before making a call. Then and only then will my screen turn off. I hope the android Freedompop messaging developers will be able to give us some guidance as to why this issue persists and/or fix the issue in a future update.
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