Accidentally changed to WhatsApp basic

Timen JansmaTimen Jansma Posts: 1FreedomPop Newbie

I already sent this question to the help desk a few days ago but no response yet.

I changed to the 'WhatsApp basic' plan by randomly clicking a link in one of the posts here on the forum.

The problem is, I just want to have the basic plan 500 texts/200min/500MB. How can I switch to this plan?

The WhatsApp plan makes no sense, WhatsApp doesn't even work, since WhatsApp doesn't recognize the number as a valid number (because freedom pop is VoIP).

Thanks for the help!



  • Saikou0takuSaikou0taku Posts: 2FreedomPop Newbie
    You're not the only one, I did the exact same thing. Hopefully we can figure out a solution!
  • Saikou0takuSaikou0taku Posts: 2FreedomPop Newbie
    I did the exact same thing, hopefully we can find a solution!
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