have iphone 5s; won't text/call without wifi

ube1kenobiube1kenobi Posts: 8FreedomPop Newbie

my daughter's been using FP and suddenly she can no longer text nor call us without wifi. it was working in the past but now it isn't. need advice b/c i only got this phone for her so that she can message us to pick her up from school and they're going through administrative changes to where all students do not have access to the wifi. please help!
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