BYOD: first month billing period rollover, did not roll

S3 PiS3 Pi Posts: 9FreedomPop Newbie
edited September 2016 in Mobile Phone Service #1
No data info showing up on app (only shows: name, email, and phone number) or website. . . phone does not work.

I get message: "You have used all of your data for this period. Click here to check for a plan upgrade, enable auto top-up, or add credit for data usage. "

Had ~343MB left when suppose to change billing period.
Could FP give it a refresh, Please?
Post edited by S3 Pi on

Comments

  • S3 PiS3 Pi Posts: 9FreedomPop Newbie
    @njfulwider5
    Can you help me out. Now the phone just spins trying to locate user and web browser redirected to freedompop setup page that leads to nowhere.

    This might be related to the "Trial Premium Services $7.99" that I never used, and only saw it show up (on my services page) on 1day remaining. I found the very very tiny print at the very bottom of the page to cancel it and did so.

    Can you get me working again?
    Thanks
Sign In or Register to comment.