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Account got canceled

mcpmcp Posts: 3FreedomPop Newbie
I just tried to use my hot spot today and found out that not only had my account been cancelled but the over 10 gigs of data that I had accrued over the last year is now gone. Just to be clear I DID NOT CANCEL MY ACCOUNT.
Can anyone help me resolve this problem? I tried to create a ticket but I just kept getting switched to a log in screen, which is redundant because I was already logged in.
Please help!!!

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    mcp said:

    I just tried to use my hot spot today and found out that not only had my account been cancelled but the over 10 gigs of data that I had accrued over the last year is now gone. Just to be clear I DID NOT CANCEL MY ACCOUNT.
    Can anyone help me resolve this problem? I tried to create a ticket but I just kept getting switched to a log in screen, which is redundant because I was already logged in.
    Please help!!!

    @mcp
    Sorry for the inconvenience, I will be sending you a Private Message in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • JoAnn WrightJoAnn Wright Posts: 1FreedomPop Newbie
    Cancel my account please and thank you yours xery Trudy JoAnn wright
  • tf2017tf2017 Posts: 5FreedomPop Newbie
    Who cancelled my account?

    Just received email saying my account had been cancelled. But I didn't cancel it.

    I tried to create a ticket but I just kept getting switched to a log in screen.

    Please help.

    Thank you.
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