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Everything ZTE Pocket WiFi, Connection Issue? Passwords Issues? User Guide?

njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
edited October 2016 in Devices #1

ZTE Pocket WiFi






Connect the ZTE Pocket Wifi to a Device/Computer/Laptop-

1. Make sure the wireless device has no Ethernet cable connect if you use home internet.

2. Find and click on the wireless settings on the PC/Laptop

Note: Normally bottom right side of screen.

3. Find the SSID Broadcasted under "Freedompop_777", numbers on your device maybe be different.

4. It will ask you for a password. Use ( freedompop ) all lowercase, no numbers.

Note: You can still connect to the ZTE Pocket Wifi even if there is no Cellular Data getting to the device. This is called a network connection.

If your device comes Factory reset, or you need to perform a Factory reset, here is the initial set up instructions-

https://support.sprint.com/support/tutorial/Initial-set-up-and-first-use-Pocket-WiFi/WScenario_542_55996_771_en_130-dvc8540015prd

If your having connection issues, Please go online and make sure you have more than 100mbs left on the account. Freedompop/Sprint likes to suspend the data when it gets close to the 100mbs data cap, because of Sprint's 3 hour delay. Please verify you have more than 100mbs. If you do, please try the next step.

Try to update the Profile and PRL. PRL is to help get a stronger 3g signal and the Profile update will help you connect to a local Sprint tower more efficiently. Freedompop uses Sprint for all of its 4G and 3G Data needs

Here is how to update to the profile & PRL-

Note: Make sure you are connect to the Hotspot using the USB(Tethered) or Wirelessly. Make sure when you connect to the Hotspot Wirelessly, that the Hotspot is the only internet connection. If you have any Ethernet plugged into your home network, on the PC or Laptop, please unplug. If your connected, via USB, make sure that your WiFi is not connected to another network.

Update Profile-

https://support.sprint.com/support/tutorial/Update-data-profile-Pocket-WiFi/WScenario_542_55996_771_en_1390-dvc8540015prd

Update PRL-

https://support.sprint.com/support/tutorial/Update-the-PRL-Preferred-Roaming-List-Pocket-WiFi/WScenario_542_55996_771_en_1389-dvc8540015prd


Note: It may be necessary to reconnect the computer to the mobile Wi-Fi network.

Once updated, you should have connection again. This will get the ZTE Pocket Wifi back on track to receive a signal, to broadcast Wi-Fi to the device you want to use.

Set Up the Security Password or Pin-

https://support.sprint.com/support/tutorial/Set-the-device-security-passwordcode-Pocket-WiFi/WScenario_542_55996_771_en_1417-dvc8540015prd


Here is a great way to change the Network name and SSID/Password for added security-

https://support.sprint.com/support/tutorial/Set-up-WiFi-hotspot-Pocket-WiFi/WScenario_542_55996_771_en_272-dvc8540015prd


Connect via USB (tethered)-

WINDOWS PC

MAC PC


Enable 4g on the ZTE Pocket Wifi-


https://support.sprint.com/support/tutorial/Turn-4G-on-or-off-Pocket-WiFi/WScenario_542_55996_771_en_665-dvc8540015prd


All ZTE Pocket Wifi , please use these tutorials-


https://support.sprint.com/support/tutorials/external/device/dvc8540015prd


Here is the User Guide-

http://eguides.sprint.com/support/eguides/sprintpocketwifi/index.html#sprint_pocket_wifi_ug/welcome.html


Here is the Quick Start Guide-

https://support.sprint.com/global/pdf/user_guides/zte/pocket_wifi/pocket_wifi_gsg.pdf

To Connect to your device through the computer and change any settings-

https://support.sprint.com/support/tutorial/Access-the-web-interface-Pocket-WiFi/WScenario_542_55996_771_en_1521-dvc8540015prd

or

1. On a computer connected to the Internet via the Pocket Wi-Fi, open a browser and type

http://myhotspot or http://192.168.128.1

into the address bar and press Enter. The Pocket Wi-Fi home page opens.

2. Type your Pocket Wi-Fi Web Interface password in the Password field and click Log In to display the home page.

Note: The default password is password.

Note: Please read User guide to browse and use the Web Interface.

Why does my Hotspot/Modem/USB show Data usage before any usage?-

The Data Usage Monitor/Calculator you see on your device is not synced with the Data you have on your account. This is just a program placed on the device to help you monitor the Data you use. If you receive your device and it shows any usage, this will not reflect on your account. Normally you will find a way to reset this Monitor/Calculator, in your User guide or the Instruction Manual. Typically if you want this to show the data you have on your account, you would reset this on Day 1 of your Plan, before any usage. You will also find that this Monitor/Calculator is not 100% Accurate. But it will give you a rough idea of the Data you use on the device, and becomes very handy once you learn how to use.



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