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Help, I ordered 1 phone but 3 phones were shipped

dmarkdmark Posts: 2FreedomPop Newbie
Hi
I ordered 1 Galaxy S5 but 3 were shipped and I got 3 credit card charges. Only 1 phone has a phone number and only new phone shows up in my phone list.
How to handle this situation.

Thanks

Comments

  • Bill ODeaBill ODea Posts: 1FreedomPop Newbie
    I also have the same problem. Ordered 1 galaxy S5, but 3 were shipped. Called and told I would only get one and be billed for one. Still FP sent 3. Two I have shipped back, awaiting credit. The one I ordered has a problem with my FP account. Awaiting resolution. CS has never emailed me, although they said they would. Very frustrating!
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    dmark said:

    Hi
    I ordered 1 Galaxy S5 but 3 were shipped and I got 3 credit card charges. Only 1 phone has a phone number and only new phone shows up in my phone list.
    How to handle this situation.

    Thanks

    Bill ODea said:

    I also have the same problem. Ordered 1 galaxy S5, but 3 were shipped. Called and told I would only get one and be billed for one. Still FP sent 3. Two I have shipped back, awaiting credit. The one I ordered has a problem with my FP account. Awaiting resolution. CS has never emailed me, although they said they would. Very frustrating!

    @dmark @Bill ODea,

    Sorry for the inconvenience, I will be sending you a Private Message in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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