How can I remove the old photon hotspot from my account?

efimaibefimaib Posts: 3FreedomPop Newbie
How can I remove the old photon hotspot from my account?

Answers

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    efimaib said:

    How can I remove the old photon hotspot from my account?

    @efimaib
    Hope all is well, I will be sending you a Private Message in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • ShredFredShredFred Posts: 30FreedomPop Newbie
    My understanding from contacting customer support and trying to do this multiple times with my own defunct photon is that you can't remove it. it will just stay forever on your account like a zombie device. if I am wrong or this has changed, please let me know.
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