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I lost my cell phone with freedompop service

ghornbackghornback FreedomPop Newbie Posts: 1
Hi I searched the forums and did not see the answer to this question.

I lost my cell phone with freedompop service. I will purchase a new phone but is there any way to get a new freedompop sim for my old telephone number? Or is the only thing I can do to get a new freedompop chip using a different email address and do a number transfer.

Basically I would like to get a new sim chip using my existing account and telephone number.

Thanks in advance for any input you have!

Comments

  • David BDavid B FreedomPop Newbie Posts: 25
    You will have to contact support, but generally you get a new phone and phone number and then have the previous number transferred to your new phone. Try submitting a ticket at https://support.freedompop.com/ or the twitter account.
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