**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Getting charged $0.99 per month for unsupported device

Bing ChenBing Chen Posts: 2FreedomPop Newbie
Hi,

I have been trying to reach support since Sep 28 and still do not have a response. I am being charged every month for service I can't have and I want to return my Freedompop hotspot device to get $100 back too.

Can someone please reach out to me?

Thanks

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    Bing Chen said:

    Hi,

    I have been trying to reach support since Sep 28 and still do not have a response. I am being charged every month for service I can't have and I want to return my Freedompop hotspot device to get $100 back too.

    Can someone please reach out to me?

    Thanks

    @Bing Chen
    Sorry for the inconvenience, I will be sending you a Private Message in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

Sign In or Register to comment.