Updating account with neww freedompop phone

Julie CaltagironeJulie Caltagirone Posts: 4FreedomPop Newbie
Hello,

I have a FreedomPop account. I damaged my phone and bought a new Galaxy S3 to replace it. How do I switch phones on my account and keep my number.
I filed a ticket 10 days ago and never received an answer.

Thank you,

Julie

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @Julie Caltagirone,
    Is the Samsung S3 a Sprint branded phone, or a Freedompop Branded phone?

    Please @sign me njfulwider and I can get you going on getting it swapped as long as it is compatible.
    Thanks
    NJ

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • Julie CaltagironeJulie Caltagirone Posts: 4FreedomPop Newbie
    Thanks for your answer, @njfulwider5. The new S3 I bought is compatible. It is a Freedompop branded phone. It came in a Freedompop box.

    Thanks a lot for your help!
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭

    Hello,

    I have a FreedomPop account. I damaged my phone and bought a new Galaxy S3 to replace it. How do I switch phones on my account and keep my number.
    I filed a ticket 10 days ago and never received an answer.

    Thank you,

    Julie

    @Julie Caltagirone,
    Is the Samsung S3 a Sprint branded phone, or a Freedompop Branded phone?

    Please @sign me njfulwider and I can get you going on getting it swapped as long as it is compatible.
    Thanks
    NJ

    Thanks for your answer, @njfulwider5. The new S3 I bought is compatible. It is a Freedompop branded phone. It came in a Freedompop box.

    Thanks a lot for your help!

    @Julie Caltagirone
    Sorry for the late Response, I somehow missed this post. I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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