My Galaxy SIII won't turn on

FreedomPopFreedomPop Posts: 194 admin
You may have this issue if your Samsung Galaxy S® III:
-Doesn't turn on
-Starts to turn on but restarts or shuts down before it turns on completely

Try each of these steps if your phone doesn't turn on.

1. Verify that your Samsung Galaxy S III has a sufficient charge.
- Connect your original charger to your phone.
- After a few minutes, try to turn on your phone.

2. Verify that your phone, charging port, and battery contacts are not damaged.
- Carefully inspect your phone to be sure it's not overheating, swollen or damaged.
- Carefully inspect your phone's charging port and remove any debris.
- Remove the battery.
- Carefully inspect and clean the gold contacts using a cotton swab or dry soft cloth.

3. Verify that you are using a compatible charger.
You risk severe damage to your phone if the charger isn't the same voltage, amps, and plug type as your original charger.

4. Verify that your Samsung Galaxy S III can power on.
- Turn your phone on.
- If your Samsung Galaxy S III doesn't turn on, be sure to contact FreedomPop support

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