Service Not Working - Support Requested

Hi,

Our service on our GSM SIM stopped working. We can only send text message when we are connected to Wifi. We tried clearing the cache. The account shows 1GB of data and unlimited talk and text. We have 23 days left for the month. We pre-paid for the whole year.

Thank you,

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭

    Hi,

    Our service on our GSM SIM stopped working. We can only send text message when we are connected to Wifi. We tried clearing the cache. The account shows 1GB of data and unlimited talk and text. We have 23 days left for the month. We pre-paid for the whole year.

    Thank you,

    @newfreedompopuser
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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