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Want to erase customized greeting

bethanym7bethanym7 Posts: 7FreedomPop Newbie
I have previously recorded a customized greeting in the freedompop visual voicemail. I want to restore the default automated message that says "The person you are trying to reach at ___number is unavailable..." I have tried everything that I can think of to erase it -- clearing the cache, clearing the data, deleting the app, downgrading service to deactivate the voicemail, restoring the app and service, etc. There is no option to simply delete the custom greeting, only to record another new custom message, which I don't want -- I just want to put the default one back. Is there any way at all to do this?

Please help!

Thank you
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