Data service not working - "Service Error"

B747FreeB747Free Posts: 7FreedomPop Newbie
Just received my new Global SIM. Put it in the phone and set the APN according to the guides. Also install all 4 FreedeomPop apps (Messaging, MyFreedomPop, FreedomPop diagnostic, Voicemail). Visiting any web site via the data service got redirected to "setup.freedompop.com/vcp" with the title "Service Error". The text says "if you've reached this page, we've got information to share with you related to your account. Please click the button below to login and get updates to your account". However the button does not work.

Based on a search to this forum, it looks like the SIM is not really activated for service. Please help.

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    B747Free said:

    Just received my new Global SIM. Put it in the phone and set the APN according to the guides. Also install all 4 FreedeomPop apps (Messaging, MyFreedomPop, FreedomPop diagnostic, Voicemail). Visiting any web site via the data service got redirected to "setup.freedompop.com/vcp" with the title "Service Error". The text says "if you've reached this page, we've got information to share with you related to your account. Please click the button below to login and get updates to your account". However the button does not work.

    Based on a search to this forum, it looks like the SIM is not really activated for service. Please help.

    @B747Free

    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • B747FreeB747Free Posts: 7FreedomPop Newbie
    Update in case anyone is having the same issue: FreedomPop is shipping me a new SIM card. Will update again once the new SIM arrives.
  • T NT N Posts: 19FreedomPop Newbie
    I am having the same problem as you. Visiting any web site via the data service got me redirected to "setup.freedompop.com/vcp" with the title "Service Error"
    youtube search SimpleTechQuickies
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    T N said:

    I am having the same problem as you. Visiting any web site via the data service got me redirected to "setup.freedompop.com/vcp" with the title "Service Error"

    @T N

    Setup redirect can be a few things, based on the type of device you have. With a sim, it might be the sim is not activated, your out of Data or you need a replacement like the user above. Normally you can tell which one it is based on a little history. I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • mike866mike866 Posts: 2FreedomPop Newbie
    Having the same problem. I've had my data sim card for a couple of weeks and it worked great until today. Visiting any web site via the data service got redirected to "setup.freedompop.com" with the title "Service Error". The text says "if you've reached this page, we've got information to share with you related to your account. Please click the button below to login and get updates to your account". However the button does not work. Is it possible I need a new SIM card? I've made a service request on this: # 170124-001886.
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