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Unwanted billing

chemcat9chemcat9 FreedomPop Newbie Posts: 3
This account was suppose to have been downgraded to the free account from a previous phone contact due to "zero" usage. In reviewing bank transactions it is still being auto billed even after the card it was billed against has been cancelled. Additionally the account was double billed in the month of November (?!?). I have downgraded the account myself and would like to have my bank account credited the unused/double billed amounts. Thanks in advance.

Comments

  • njfulwider5njfulwider5 FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer Posts: 10,413 ✭✭✭✭✭
    chemcat9 said:

    This account was suppose to have been downgraded to the free account from a previous phone contact due to "zero" usage. In reviewing bank transactions it is still being auto billed even after the card it was billed against has been cancelled. Additionally the account was double billed in the month of November (?!?). I have downgraded the account myself and would like to have my bank account credited the unused/double billed amounts. Thanks in advance.

    @chemcat9
    Sorry for the inconvenience, I've sent you a PM in order to gather some personal information regarding your request. Please check your forum in box for the message.

    Thanks
    nj

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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