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Help! Service stopped working.

probenproben Posts: 1FreedomPop Newbie
My FreedomPop service totally stopped working. Wifi on the device is fine but there is never a 4G connection. I tried contacting support but their web page keeps defaulting to "enter your login" even though I am logged in. Anyone know why the device stopped working? Its model number is IMW-C910W.

Comments

  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    proben said:

    My FreedomPop service totally stopped working. Wifi on the device is fine but there is never a 4G connection. I tried contacting support but their web page keeps defaulting to "enter your login" even though I am logged in. Anyone know why the device stopped working? Its model number is IMW-C910W.

    @proben
    Unfortunately, that device requires a 4G Wimax signal only and has not been available to use in a little over 1 year. You would need to purchase a LTE or GSM hotspot to keep using FreedomPop Service.

    Sorry,
    NJ

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

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