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Why won't the app work with my iphone?

SlySly Posts: 8FreedomPop Newbie
I inserted the sim, it's showing two or three bars of service. I downloaded the blue app. I entered my correct email and password. but when I press on the blue app to make a call it just "explodes" and I go back to the main screen of my phone. What have I done wrong? thanks


  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @Sly Hi there, we sincerely apologize for the issues you are experiencing with your FreedomPop app. May I ask what phone you are using with FreedomPop in order to better assist you?
  • SlySly Posts: 8FreedomPop Newbie
    Hi Ali, thanks for your reply, it's very kind of you. My Iphone is an Iphone3
  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @Sly Hi! We sincerely apologize, however the app requires iOS 7.0 or above to function. Because of this, your handset is not compatible with voice and text services.
  • SlySly Posts: 8FreedomPop Newbie
    Bummer. It won't let me upgrade to 7.0, it keeps saying that IOS is up to date. That's disappointing.
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